Who is responsible for your information
Generator Power Limited is responsible for personal information collected when you use this website or send an information request. Our contact address is Foxbridge Way, Normanton Industrial Estate, Normanton, West Yorkshire, WF6 1TW. You can contact us at [email protected] or +44 1924 711503.
This policy explains what information we collect, why we use it, how long we keep it and the choices available to you under UK data-protection law.
Information we collect
When you submit the information form, we may collect your name, email address, telephone number, postcode, property type, intended use and any details you choose to provide about the loads or equipment you want to support. We also receive basic technical information needed to operate and secure the website, such as request logs and cookie-preference information.
Please do not send unnecessary sensitive personal information through the enquiry form.
Why we use personal information
We use enquiry details to respond to your request, understand the type of generator information you are asking for, discuss relevant specifications, price and availability, and keep an appropriate record of the conversation. Where processing is necessary to take steps at your request before entering into a contract, we rely on that basis. We may also rely on legitimate interests for routine administration, fraud prevention, website security and improving our enquiry process where those interests are not overridden by your rights.
We do not treat submission of the enquiry form as consent to unrelated electronic marketing. Where consent is required for optional marketing or tracking, it will be requested separately.
Cookies and similar technologies
We use a necessary cookie to remember your cookie preference. Optional storage or access technologies that require consent are not used unless the appropriate consent has been obtained. You can revisit your choice using “Cookie settings” in the footer.
More detail is available in our Cookie Policy.
Sharing and processors
Personal information may be handled by service providers that support hosting, communications, enquiry administration, security or professional advice, but only where there is a lawful reason and appropriate contractual protection. We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
We do not sell personal information as a product. If an international transfer is required, we use an applicable UK transfer mechanism or another lawful safeguard where required.
Retention
Enquiry records are kept only for as long as reasonably necessary to answer the request, manage any resulting commercial relationship, meet legal or accounting obligations and resolve disputes. Retention periods can differ depending on whether an enquiry leads to a quotation, purchase, support issue or no further action.
Cookie-preference information is retained for the period described in the Cookie Policy, unless you reset your choice earlier.
Your rights
Depending on the circumstances, you may have rights of access, rectification, erasure, restriction, objection and data portability, and rights relating to consent where consent is the lawful basis. Some rights are subject to legal conditions and exemptions.
You can make a request using the contact details above. You also have the right to complain to the UK Information Commissioner’s Office if you believe your information has been handled unlawfully.
Security
We use proportionate organisational and technical measures designed to protect personal information against unauthorised access, alteration, disclosure or loss. No internet transmission is risk-free, so you should avoid including unnecessary confidential information in the free-text field.
Changes to this policy
We may update this policy to reflect changes in our services, legal requirements or how information is processed. The latest version will be published on this page with the updated date.